There really is one network metric to rule them all!

What makes network management so hard? We have lots of metrics, and they’re all less than ideal. So let’s use the single ideal one instead!

How a Duty of Candour can prevent a Tyranny of Things

The legitimacy of any technical system rests on the continued trust of its users. A missing governance requirement is a legal duty of candour.

The 3½ strategies for telco-cloud service quality innovation

The new science of network quality takes away a constraint to service innovation in telecoms and cloud. I outline the thee strategies now available.

Conference notes – Personal Information Economy 2017

I attended Ctrl-Shift’s Personal Information Economy 2017 conference in London on Monday. Here I share my insights and notes on the speaker talks.

No more automated suicide notes, please

The art of computer programming needs to put human concerns front & centre. That means software engineering needs to be reformed around new questions.

A scientifically sound resource model for SDN

The video of my presentation at SDN NFV World Congress is now available. In it I argue that the core resource model inevitably has to change.

Scientific Network Management for Cloud Computing

You are invited to join your industry peers at a pioneering workshop that turns breakthrough science into new industry quality management practises.

How to end the endless blame game?

Our struggle to build engineered broadband services has resulted in an endless blame game between industry players. How to blow the final whistle?

Jasenka Rapajic interview: airlines vs telcos — networked industry strategic parallels

Jasenka Rapajic has interviewed me on how to apply the lessons from network performance in telecoms to airline networks, and the industry parallels.

Is the future of networking workarounds or engineering?

The history of packet data has a long list of workarounds to address our problems of quality and performance. That’s not sustainable, so will change.