Fresh thinking
Thank you for reading my work in 2016, and I look forward to offering you more fresh thinking in 2017. Here is a summary of the content I have produced in the past year. If you find value in what I write, the best gift you can give to me in return is to ask your […]
When you plug into a broadband socket, what you are accessing is a distributed computing service that supplies information exchange. What is the service description and interface definition? For inspiration, we can look at the UK power plug.
Specialists in secure and private voice transcription, Copytalk LLC, have commissioned the Hypervoice Consortium to write a paper on the issue of using personal voice assistants in industries with strong compliance needs.
The technological past belonged to specialists. In future, we will increasingly demand people who can bring together science, art, design, ethics, empathy, craft, and more; and synthesise ideas from many domains into solutions to deep and difficult problems.
A new technology industry is being born, Wellness as a Service. It represents one of the greatest economic and ethical opportunities of the 21st century. It is also a redefinition of the nature and purpose of computer science.
The history commerce is also the story of the development of quality systems and their supporting institutions and conventions. Here I summarise a book that documents this evolutionary process.
Drum-buffer-rope is a standard quality management technique for manufacturing plants. If you work in telecoms and haven’t heard of it, that tells you a lot about the maturity of quality management in our industry.
The Personal Computer revolution is evolving. Having shrunk down into a pocket-sized device we carry all the time and everywhere, it is about to evolve into a fundamentally new thing, the Personal Carer.
A significant barrier to progress in telecoms is not network technology, IT systems, or the products on offer. It is pervasive and invisible: the management system in use, and its implied paradigm for quality control.
The recent Internet outages caused by the DDoS attack on Dyn’s infrastructure highlights deep architectural issues that need resolution. Security and performance are intertwined, and both need fundamental upgrades.
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