The airline industry and the telecoms industry are both forms of transport. How can telcos learn from air travel disruption management challenges?
Archives for 2017
Do we need “telecoms foodbanks”?
August 9, 2017 By
How well does the telecoms industry service the needs of the very poor in developed countries such as the UK? How can we do better?
Passengers have “priority lanes”. Packets do not. Got it?
July 26, 2017 By
The inappropriate use of carriage metaphors for packet networks has led us to a place of regulatory insanity. We must return to reality, and quickly.
3 missing capabilities for a “lean quality” network revolution
July 20, 2017 By
The broadband industry is an immature one, and its basic science and engineering is still being established. Just as physical manufacturing went through a quality revolution in the second half of the 20th century, we are at the cusp of the same thing happening to “digital manufacturing”. This requires new core skills, since online experiences […]
The telecoms industry does not exist. Here is why.
July 10, 2017 By
I am, allegedly, an expert in telecoms. This is not possible, as the telecoms industry does not really exist. So what does exist?
12 reasons why Virtual Quality Networks (VQNs) are inevitable
July 6, 2017 By
There is a new telecoms and cloud industry growth sector, Virtual Quality Networks (VQNs). My belief is that VQNs are due to become as pervasive for enterprise users as Virtual Private Networks (VPNs). They will be far more profitable as they are much more valuable. Here are a dozen reasons why VQNs are strong candidate […]
Broadband service quality: Rationing or markets?
July 6, 2017 By
White paper: “Net neutrality” is implicitly framed as a debate over how to deliver an equitable ration of quality to each broadband user and application. This is the wrong debate to have, since it is both technically impossible and economically unfair. We should instead be discussing how to create a transparent market for quality that […]
iPad Pro vs MacBook Pro Field test report
July 1, 2017 By
Every so often, I indulge myself with an off-topic article. Here’s a quick summary of my experience of temporarily using an iPad Pro in place of my usual MacBook Pro.
The rise of the VQN (and the demise of the Internet)
June 23, 2017 By
The new market category of Virtual Quality Networks (VQNs) opens up a race to deliver engineered experiences and predictable performance for the cloud. The loser may be well the present Internet, which has an unsustainable technical and economic model.
Three reasons why broadband is so unreliable
June 19, 2017 By
We all take the predictability and reliability of other utilities for granted. So why is broadband such a frustrating exception? Why do our Skype calls fail mid-way? What makes Netflix buffer like crazy? How come our gaming sessions are so laggy?
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