An update on the current status of the ∆Q ecosystem, and the unfolding quality revolution in networking and cloud.
Archives for 2017
QoS vs SoQ: How we got network quality backwards
December 18, 2017 By
First steps are fateful. Because we have unhelpfully categorised quality, subsequent attempts to engineer it in packet networks have run into trouble.
Dawn of the Network Experience Provider
December 16, 2017 By
The shift from a supply-led to a demand-led model is challenging the role of the network equipment provider, shifting focus to QoE outcomes.
Vodafone positions ∆Q as the solution to “next-generation quality”
December 14, 2017 By
Telecoms is reorienting itself from selling bandwidth (i.e. quantity) to managed latency (i.e. quality), as a new Vodafone website article demonstrates.
Announcing the Overture ∆Q testbed
December 12, 2017 By
Just as a new aircraft is tested in a wind tunnel, any new application needs to have its performance limits discovered in a network emulation testbed.
The 5 steps to scientific network management
December 10, 2017 By
Why is broadband so unreliable compared to every other utility service we consume? Because it is not scientifically managed! Here is the way forward…
The 3 things everyone should do to humanise customer service calls
November 30, 2017 By
People who work in call centres are every bit as human as you and I. By treating them as such, not as talking robots, we can raise everyone’s welfare.
A new Internet for a new society
November 27, 2017 By
The old is collapsing around us. The new is being born. The present Internet has done its job. A better one is needed for the society we must build.
Where is the governor for packet networks?
November 25, 2017 By
The progress of steam power was dependent on being able to regulate flow via a pressure governor. Networking has yet to learn this lesson.
Why telecoms business transformation is hard
November 19, 2017 By
Telecoms is one of the last industries to move from a “supply push” model to a “demand pull” one. We’re lagging because the task is particularly hard.
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