I want my digital frozen peas

We have frozen peas for dinner because the electricity supply is reliable and consistent. Why can’t broadband be just like the power utility?

How to build an Internet that is “moral by design”?

The current Internet is amoral at best, and immoral at worst, in how it respects core human needs for privacy and self-sovereign identity. Let’s fix it.

Fab or f#^*%d? How to tell if your broadband is any good

How can broadband users select a supplier that is good for their needs? How can regulators ensure that there is an open and transparent market with rewards for better quality? How can customers hold their broadband service provider to account for the performance on offer? I am so glad you asked! Here’s how…

The madness of broadband speed tests

The broadband industry has falsely sold its customers on “speed”, so unsurprisingly “speed tests” have become an insane and destructive benchmark.

Passengers have “priority lanes”. Packets do not. Got it?

The inappropriate use of carriage metaphors for packet networks has led us to a place of regulatory insanity. We must return to reality, and quickly.

3 missing capabilities for a “lean quality” network revolution

The broadband industry is an immature one, and its basic science and engineering is still being established. Just as physical manufacturing went through a quality revolution in the second half of the 20th century, we are at the cusp of the same thing happening to “digital manufacturing”. This requires new core skills, since online experiences […]

Broadband service quality: Rationing or markets?

White paper: “Net neutrality” is implicitly framed as a debate over how to deliver an equitable ration of quality to each broadband user and application. This is the wrong debate to have, since it is both technically impossible and economically unfair. We should instead be discussing how to create a transparent market for quality that […]

The rise of the VQN (and the demise of the Internet)

The new market category of Virtual Quality Networks (VQNs) opens up a race to deliver engineered experiences and predictable performance for the cloud. The loser may be well the present Internet, which has an unsustainable technical and economic model.

Three reasons why broadband is so unreliable

We all take the predictability and reliability of other utilities for granted. So why is broadband such a frustrating exception? Why do our Skype calls fail mid-way? What makes Netflix buffer like crazy? How come our gaming sessions are so laggy?

Why don’t we have peak and off-peak pricing for broadband?

Packets are not people, and the concept of “peak hour” doesn’t really work for a medium whose properties vary extremely fast.