3 missing capabilities for a “lean quality” network revolution

The broadband industry is an immature one, and its basic science and engineering is still being established. Just as physical manufacturing went through a quality revolution in the second half of the 20th century, we are at the cusp of the same thing happening to “digital manufacturing”. This requires new core skills, since online experiences […]

Broadband service quality: Rationing or markets?

White paper: “Net neutrality” is implicitly framed as a debate over how to deliver an equitable ration of quality to each broadband user and application. This is the wrong debate to have, since it is both technically impossible and economically unfair. We should instead be discussing how to create a transparent market for quality that […]

The rise of the VQN (and the demise of the Internet)

The new market category of Virtual Quality Networks (VQNs) opens up a race to deliver engineered experiences and predictable performance for the cloud. The loser may be well the present Internet, which has an unsustainable technical and economic model.

Three reasons why broadband is so unreliable

We all take the predictability and reliability of other utilities for granted. So why is broadband such a frustrating exception? Why do our Skype calls fail mid-way? What makes Netflix buffer like crazy? How come our gaming sessions are so laggy?

Why don’t we have peak and off-peak pricing for broadband?

Packets are not people, and the concept of “peak hour” doesn’t really work for a medium whose properties vary extremely fast.

A manifesto for broadband Britain after Brexit

A UK general election has been called for June. How should the next government approach the issue of broadband policy? Which way does the future take us? I offer some tentative answers…

One hour guided tour of quality attenuation science

Are you responsible for engineering application performance, or operating a network service and care about quality? If so, then I have an “instant professional insight upgrade” to offer to you.

Ten fallacies about broadband service quality assurance

Since broadband is an immature business and quality-assured services are rarer than rocking horse manure, many fallacies abound in the resulting information vacuum.

Is your broadband network “upside-down” too?

The newness of broadband means our ideas of how packet networks should be built have yet to withstand the test of time. How can we know if our professional knowledge is wisdom or folly?

Let’s face facts: we need a new Industrial Internet

The Prototype Internet is not fit-for-purpose for the future applications we have in mind. It cannot be fixed. We must engage with the upgrade process to design and deploy an Industrial Internet. This is a leap comparable to the one from canals to railroads.