I joined Hank Hultquist of AT&T, a leader in network policy and regulatory affairs in a Phoneword forum webinar. The topic of discussion was “Fit for purpose broadband for business”.
Fresh thinking
I joined Hank Hultquist of AT&T, a leader in network policy and regulatory affairs in a Phoneword forum webinar. The topic of discussion was “Fit for purpose broadband for business”.
I have uploaded a tweaked and annotated version of my presentation today at IPX Summit. Summary: We’re using the wrong metrics to describe “success” in building quality-assured broadband services. As a result we don’t deliver success, either in terms of cost or performance. If we change our metrics to ones that reflect the customer experience, […]
I don’t usually review products or services, as my job in life is to ignore the market noise and find the deeper truths that can guide us. Today I’m making an exception to that rule, because I think a new product is a potential game-changer that is worth watching closely. A few weeks ago I […]
What are the skills required to lead teams in a distributed virtual environment? A few years ago I came across the brilliant work of Ghislaine Caulat through her doctoral thesis at Ashridge Business School. Her core insight is both simple and profound: to lead remote workers in a virtual paradigm is a fundamentally new skill. […]
I am an expert on the telecommunications business. I help senior executives to make sense of what is happening, anticipate what is coming, and to act decisively in the face of uncertainty. My long-term professional goal is to facilitate three paradigm shifts: for data networking to become a true science; for voice to evolve its own native form of hypermedia; and for cloud-based enterprises to have the most efficient and effective possible means to communicate with their customers - Martin Geddes. Contact us here
Martin Geddes Consulting Ltd is a company incorporated in Scotland, number SC275827.
VAT Number: 859 5634 72.
Registered office: 17-19 East London Street, Edinburgh, EH7 4BN, United Kingdom.
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